The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. ROWROW SPORTSWEAR will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the refund process will take 7 working days after the confirmation.

Please return your purchase to the following address:

ROWROW MY SDN. BHD.
No.38, Jalan Aman Bayan 3, Bandar Tropicana Aman  
42500 Telok Panglima Garang, Selangor 

Please contact us at official@rowrow.com.my or +60 1123776873 if you have any questions or doubts.